FAQs

Q: WHAT ARE YOUR COVID POLICIES?

Our brick and mortar space is open and we welcome you to come shop in person.

There is a 5 person maximum capacity limit for customers.

Walk-in fittings are available!

We ask that everyone sanitizes upon entry and wears a face mask at all times while shopping and in the fitting rooms.

All staff members are fully vaccinated, boosted and wear face masks at all times.

We have an air purifiers in the main area of the store and one in the fitting room area that we run 24/7. We also leave the door and window open when the weather is appropriate.

We offer contactless payment options as well as easy curbside pickup.

Q: WHAT ARE YOUR HOURS?

Open Daily: 11a-7p

HOW CAN I GET A FITTING?

OUR FITTING ROOMS ARE OPEN FOR WALK IN FITTINGS!

While we're offering walk-in fittings again, we are keeping our distance a little more than in the past. Our fitting rooms are restricted to one person per room and masks must be worn the whole time. Please be mindful of the time spent in the fitting rooms for other customers who may be waiting.

HOW CAN I FIND MY SIZE FROM HOME?

COMING SOON!
We will soon be offering virtual consultations and fittings. Be the first to know when these are available.

 

OUR TIPS TO CALCULATE YOUR SIZE.
We don't use measuring tape in store, but it is a great way to help find your size from home. Click below for more information on how to measure yourself!

WHAT SIZES DO YOU CARRY?

Our current size ranges include bras in 30-44, A-L. Our underwear and loungewear size range includes XS-XXXL.
Our sizes are expanding every season!

HOW DO I CARE FOR MY BRAS?

We recommend always hand washing your bras and underwear with lingerie specific wash. Never put your intimates in the dryer!

WHERE'S MY ORDER?

Try logging into your account to find tracking. If you need more assistance please email us with your order number (if you have one) or your question. We'll get back to you within 48 hours.

DO YOU HAVE MY PAST PURCHASES ON ORDER?

We should! Email our team with your name and any details you think will help. We'll respond with your info or account details within 48 hours.

MY STORE CREDIT ISN'T WORKING ONLINE, CAN YOU HELP?

Please email us the 16 digit code on the upper right-hand corner of your card. We'll set up a code and email you when it's ready for you to use.

WE ARE A SMALL TEAM.
PLEASE ALLOW 48 HOURS FOR A RESPONSE TO YOUR INQUIRIES.